| Call Started | Triggered when a call is connected |
| Call Failed | Triggered when a call fails to connect or is dropped unexpectedly |
| Voicemail Detected | Triggered when the agent detects it has reached a voicemail |
| Transcription Ready | Triggered when the full transcript of a call is available |
| Call Recording Ready | Triggered when the call recording has been processed and is ready to download |
| Tool Called | Triggered when the agent invokes a tool during a call |
| Human Handoff Requested | Triggered when the agent transfers the call to a human agent |
| Sentiment Analysis Complete | Triggered when post-call sentiment analysis has finished |
| Account | |
| Credit Balance Low | Triggered when your credit balance falls below a set threshold |
| Credit Balance Depleted | Triggered when your credit balance reaches zero and calls can no longer be placed |
| Credits Added | Triggered when credits are added to your account |
| Plan Upgraded | Triggered when your account is upgraded to a higher plan |
| Plan Downgraded | Triggered when your account is downgraded to a lower plan |
| API Key Rotated | Triggered when your API key is regenerated |
